You are able to modify your subscription(s) with DS Laboratories through your account. Changes such as canceling your subscription, adding a product, changing the frequency, etc, can be done through this portal. However if you are having trouble with this, please email us at [email protected] and we will respond within 24-48 hours.
PLEASE NOTE FOR ANY CHANGE IN SUBSCRIPTION, WE NEED A 30 DAY PRIOR NOTICE.
To modify your active subscription, please login to your account then select "Manage Subcriptions."
You will then be taken to a page where you can see all active subscriptions linked to your account and the dates they were created/amount of orders.
From there you can use the "Manage" drop down menu and select the appropriate choice to modify your address, credit card information, products, quantity and frequency of your shipments.
Make sure to save your changes once you are done and we will take care of the rest!